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IDProjectCategoryView StatusLast Update
0001741T99X171.00 SKB EagleSW Issuepublic2024-05-09 13:29
Reporter(ALTech) Younkwang Jung Assigned To(ALTech) Younkwang Jung Due Date2023-06-16 13:33
PriorityimmediateSeveritys4-minorReproducibilityhave not tried
Status closedResolutionfixed 
Summary0001741: [Smart3][ATV10][ATV12] Request for Energy-saver mode modification
DescriptionHi Kerwin

SKB requested to apply both ATV10 (UI540) and ATV12 (UI537) for the following lists.

About Energy-saver

1. Set initial(default) value to disable

2. Automatically disable at boot time
     https://jira.skbroadband.com/browse/BPM-19375
     Add the following code to the init script to verify the behavior
     ========== init script ============
         settings put secure sleep_timeout -1
         ===================================
         About This modification method
         please check if there is no problem with Google approval or Google policy

3. block not to enter low-power mode via Google Energy-saver function

Note: The low-power mode set by SKB(HomeUI) shall operate normally.

Thank you
YK.Jung
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(ALTech) Younkwang Jung

2023-06-15 12:40

developer  

Energy-saver.png (22,210 bytes)   
Energy-saver.png (22,210 bytes)   

(SW) Jerry Lin

2023-06-16 16:41

developer   ~0013417

Hi YK,
2. Automatically disable at boot time
==> If the user sets it to another option, it will be set to Never again after rebooting.
This is a bug.

Jerry

(ALTech) Younkwang Jung

2023-06-16 17:34

developer   ~0013419

Hi Jerry

That's what SKB requested.
There was a VoC report that there was an issue after a specific customer changed the value ( for exmaple 5min , 10min.. )
So SKB always wants to set it to Never after rebooting

but it need to be checked if there is no problem with Google approval or Google policy
Please check it

Thanks
YK.Jung

(ALTech) Younkwang Jung

2023-06-19 08:36

developer   ~0013426

Hi Jerry

Please update the progress

When can these three requests be completed?
Smart3 ATV10(UI540) (?)
Smart3 ATV12(UI537) (?)
If you send me the test FW, I will check it here as well.

Thank you
YK.Jung

(ALTech) Younkwang Jung

2023-06-19 11:55

developer   ~0013432

Hi Jerry

Please apply this function to BFX-UH200 as well.
https://jira.skbroadband.com/browse/BPM-19375
https://jira.skbroadband.com/browse/BPM-19373

And please update the progress.

Thank you
YK.Jung

(SW) Jerry Lin

2023-06-19 13:02

developer   ~0013433

Hi YK,

upload test FW to
/release_by_fxn/temp_wfh/jerry/eagle/mantis_1741/ATV12_SD/usb_bfx-at100_V15.537.53.zip

Jerry

(ALTech) Younkwang Jung

2023-06-19 14:41

developer   ~0013439

Hi Jerry

I checked your test fw

1. Set initial(default) value to disable
    => maybe ok , ( because of number 2 below, I am not sure )

2. Automatically disable at boot time
    ==> ok
            and please check if there is no problem with Google approval or Google policy

3. block not to enter low-power mode via Google Energy-saver function
    ==> It has been confirmed that the low-power mode is not entered.
            But the LED is white
            that is , there is no hdmi output of STB. (TV display "no input signal" ) , this seems to be a problem.
            I think you need to change the LED status to red.
            Do you have any opinions on this?

Thank you
YK.Jung

(SW) Jerry Lin

2023-06-19 14:55

developer   ~0013440

Hi YK,
3. block not to enter low-power mode via Google Energy-saver function
    ==> It has been confirmed that the low-power mode is not entered.
            But the LED is white
            that is , there is no hdmi output of STB. (TV display "no input signal" ) , this seems to be a problem.
            I think you need to change the LED status to red.
            Do you have any opinions on this?
==>
1. LED status to red ?
2. Need to enter standby mode ? If yes , i think i need to send a broadcast event to enter standby mode.

Jerry

(ALTech) Younkwang Jung

2023-06-19 16:06

developer   ~0013443

Hi Jerry

I think that I need to ask SKB for the action scenario.
Let's implement it after receiving feedback from SKB

Thank you
YK.Jung

(SW) Jerry Lin

2023-06-19 16:19

developer   ~0013444

Okey

(ALTech) Younkwang Jung

2023-06-20 07:59

developer   ~0013456

Hi Jerry

(reminder)

I need an answer to the contents below.

2. Automatically disable at boot time
    please check if there is no problem with Google approval or Google policy ( <=== reminder )

Please check it
Thank you
YK.Jung

(SW) Jerry Lin

2023-06-20 08:55

developer   ~0013458

Hi YK,
I discuss with Jason.
it is mentioned in "Setting up screen saver and energy saver" test , so we need to setup energy saver to Never before this test.
At the same time , there is no mention of rebooting.

Jerry

(ALTech) Younkwang Jung

2023-06-20 10:36

developer   ~0013461

Hi Jerry

2. Automatically disable at boot time
     => About Google approval or Google policy
           It may become an issue if the test items are added in the future, but there is no problem now
           is it correct ?

Thank you
YK.Jung

(SW) Jerry Lin

2023-06-20 10:44

developer   ~0013462

Hi YK,
yes.

Jerry

(ALTech) Younkwang Jung

2023-06-21 08:56

developer   ~0013476

Hi Jerry

Please apply the following two functions to Smart3 UI540/UI537 and UHD4 UI536
1. Set initial(default) value to disable
2. Automatically disable at boot time
The FW build(UI540) is scheduled today, so please apply it only 1,2 times first.

and
3. block not to enter low-power mode via Google Energy-saver function
The scenario is under discussion.
https://jira.skbroadband.com/browse/BPM-19373

Thank you
YK.Jung

(SW) Jerry Lin

2023-06-21 14:44

developer   ~0013479

Hi YK,
commit to Smart3 UI540/UI537 and UHD4 UI536
done

Jerry

(SW) Jerry Lin

2023-06-29 15:50

developer   ~0013529

Hi YK,

upload to
/release_by_fxn/temp_wfh/jerry/eagle/mantis_1741/ATV12_SD/20230629/usb_bfx-at100_V15.537.53.zip

Jerry

(ALTech) Younkwang Jung

2023-07-04 17:45

developer   ~0013563

Hi Jerry

3. block not to enter low-power mode via Google Energy-saver function
=> Please apply this function even though it is in the following strange condition. ( Smart3 UI537/UI540 , UHD4 UI536 )

===============================================================
https://mantis.cnsbg.foxconn.com/vaas/view.php?id=1741#c13440
            It has been confirmed that the low-power mode is not entered.
            But the LED is white
            that is , there is no hdmi output of STB. (TV display "no input signal" ) , this seems to be a problem.
            I think you need to change the LED status to red.
            Do you have any opinions on this?
===========================================================

Thank you
YK.Jung

(ALTech) Younkwang Jung

2023-07-05 09:34

developer   ~0013564

Hi Jerry

About 3) block not to enter low-power mode via Google Energy-saver function

Please let me know when the commit is done

Thank you
YK.Jung

(SW) Jerry Lin

2023-07-05 09:57

developer   ~0013567

Hi YK,
I am not sure what you need me to modify ?
Is modified as follows:
1. block not to enter low-power mode
2. LED to Red.

Jerry

(ALTech) Younkwang Jung

2023-07-05 10:05

developer   ~0013568

Hi Jerry

Please apply only this part now
1. block not to enter low-power mode

As far as I know, it is a code that has been implemented before.

Thank you
YK.Jung

(SW) Jerry Lin

2023-07-05 10:19

developer   ~0013569

Hi YK,
Yes.
1. block not to enter low-power mode

This item is ok.

Jerry

(ALTech) Younkwang Jung

2023-07-05 13:24

developer   ~0013571

Last edited: 2023-07-05 13:24

View 2 revisions

Hi Jerry

UI540 is currently in a critical situation.

If you use UI540 now, you can enter passive mode(low-power) in two ways.
1) Enter low-power mode through the setting of SKB HomeUI
2) Enter low-power mode through Google Power-Saver

There is an issue after entering low-power mode through Google settings.
https://jira.skbroadband.com/browse/BPM-20164

Therefore, SKB is only asking to prevent entering low-power through Google settings.

If there's anything you don't understand, please contact me.

Thank you
YK.Jung

(ALTech) Younkwang Jung

2023-07-06 08:13

developer   ~0013573

Hi Jerry

During the test, there are occasional issues that do not wake up after entering the low-power mode.

The test method is as follows.
Set low power mode to 5 minutes at Menu (attached picture)

1) Press Power button ("B tv 전원")
   STB go to Sleep
2) wait 5 minutes
   STB go to low-power mode
3) Press Power button ("B tv 전원")
   STB should wake up normally.
   But when I test it, sometimes there are issues that don't wake up (random)

It is assumed that the current test results are occurring only in STB and RCU (BT mode).
Issue not yet occurred in IR mode (Our QA team is continuing to test.)

When the issue occurs, the following Serial console log is observed when entering the low-power mode.
read_event start (attached picture)

Currently, UI540 has added a menu for low-power mode, so this function should operate stably

Please check it

Thank you
YK.Jung
image.png (82,355 bytes)   
image.png (82,355 bytes)   

(ALTech) Younkwang Jung

2023-07-06 08:31

developer   ~0013574

Hi Jerry

- This issue is also occurring in v15.540.8 version
- It is also happening in the Test FW you sent me yesterday.
   /release_by_fxn/temp_wfh/jerry/eagle/mantis_1741/ATV10_SD/usb_bfx-at100_V15.540.10.zip
   And In this test FW, it was confirmed that SKB's request was applied.
   Please commit this patch to UI540 when you are ready

Now, there is an issue in basic function, and this issue must be resolved.
Thank you
YK.Jung

(ALTech) Younkwang Jung

2024-05-09 13:29

developer   ~0015735

Hi Jerry

I close this ticket because this issue is no longer observed at UI542

Thank you
YK.Jung

Issue History

Date Modified Username Field Change
2023-06-15 12:40 (ALTech) Younkwang Jung New Issue
2023-06-15 12:40 (ALTech) Younkwang Jung Status new => assigned
2023-06-15 12:40 (ALTech) Younkwang Jung Assigned To => (SW) Kerwin Chen
2023-06-15 12:40 (ALTech) Younkwang Jung File Added: Energy-saver.png
2023-06-15 12:40 (ALTech) Younkwang Jung Issue Monitored: (ALTech) SY Yoon
2023-06-15 12:40 (ALTech) Younkwang Jung Issue Monitored: (ALTech) JunGyu Kim
2023-06-15 14:27 (SW) Kerwin Chen Assigned To (SW) Kerwin Chen => (SW) Jerry Lin
2023-06-16 16:41 (SW) Jerry Lin Note Added: 0013417
2023-06-16 17:34 (ALTech) Younkwang Jung Note Added: 0013419
2023-06-17 17:57 (SW) Jason Ling Issue Monitored: (SW) Jason Ling
2023-06-19 08:36 (ALTech) Younkwang Jung Note Added: 0013426
2023-06-19 11:55 (ALTech) Younkwang Jung Note Added: 0013432
2023-06-19 13:02 (SW) Jerry Lin Note Added: 0013433
2023-06-19 14:41 (ALTech) Younkwang Jung Note Added: 0013439
2023-06-19 14:55 (SW) Jerry Lin Note Added: 0013440
2023-06-19 16:06 (ALTech) Younkwang Jung Note Added: 0013443
2023-06-19 16:19 (SW) Jerry Lin Note Added: 0013444
2023-06-20 07:59 (ALTech) Younkwang Jung Note Added: 0013456
2023-06-20 08:55 (SW) Jerry Lin Note Added: 0013458
2023-06-20 10:36 (ALTech) Younkwang Jung Note Added: 0013461
2023-06-20 10:44 (SW) Jerry Lin Note Added: 0013462
2023-06-21 08:56 (ALTech) Younkwang Jung Note Added: 0013476
2023-06-21 14:44 (SW) Jerry Lin Note Added: 0013479
2023-06-27 15:22 (ALTech) Sangmin Choi Issue Monitored: (ALTech) Sangmin Choi
2023-06-27 15:22 (ALTech) Sangmin Choi Issue Monitored: (ALTech) Wooshin Kang
2023-06-29 15:50 (SW) Jerry Lin Note Added: 0013529
2023-07-04 17:45 (ALTech) Younkwang Jung Note Added: 0013563
2023-07-05 09:34 (ALTech) Younkwang Jung Note Added: 0013564
2023-07-05 09:57 (SW) Jerry Lin Note Added: 0013567
2023-07-05 10:05 (ALTech) Younkwang Jung Note Added: 0013568
2023-07-05 10:19 (SW) Jerry Lin Note Added: 0013569
2023-07-05 13:24 (ALTech) Younkwang Jung Note Added: 0013571
2023-07-05 13:24 (ALTech) Younkwang Jung Note Edited: 0013571 View Revisions
2023-07-06 07:18 (ALTech) Younkwang Jung Priority high => immediate
2023-07-06 08:13 (ALTech) Younkwang Jung Note Added: 0013573
2023-07-06 08:13 (ALTech) Younkwang Jung File Added: 0f50f209e8079b7ee3d476789e3be25.png
2023-07-06 08:13 (ALTech) Younkwang Jung File Added: image.png
2023-07-06 08:31 (ALTech) Younkwang Jung Note Added: 0013574
2023-07-07 17:55 (SW) Jerry Lin Assigned To (SW) Jerry Lin => (ALTech) Younkwang Jung
2024-05-09 13:29 (ALTech) Younkwang Jung Note Added: 0015735
2024-05-09 13:29 (ALTech) Younkwang Jung Status assigned => closed
2024-05-09 13:29 (ALTech) Younkwang Jung Resolution open => fixed